Fr'hi'day - Jackie Humphreys

Fr'hi'day - Jackie Humphreys


We’ve got another exciting Fr‘hi’day instalment, introducing the fabulous Jackie Humphreys:

Hello, I’m Jackie. I’m the Office Manager at Vanilla, I’ve been with the team for over 5 years now. My primary role in a nutshell is to make sure everyone is happy; our visitors, people who phone in, people who email us, as well as our Vanilla team.

I’m often the first person visitors to our office meet. I know, having been there myself, that candidates can be nervous when they come in. So I make sure they feel relaxed and welcomed. Vanilla isn’t a scary place, we’ve got a lovely team here who all want to help people, so I like to get that feeling across.

Similarly, if you phone or email our email address, I like to get everyone in touch with the right person as quickly as possible so we can give the service people expect.

My support for the team here is also just as important. I work with our consultants to assist them with candidate information.

I manage all the administration; typing up registration notes, formatting CV’s to send to clients, booking interview rooms, sending emails and letters. I do anything I can to make sure our consultants have what they need to provide the best possible service to our candidates and clients.

I usually work part-time - Monday/Tuesday/Wednesday. There is a lot to squeeze in to my days but I always say, “It’s not the hours you put into your work – it’s the work you put into your hours.”

Outside of Vanilla, I am a keen singer and the group I’m part of has recently supported Russell Watson, Pixie Lott and the one and only Chesney Hawkes. It’s an amazing feeling to sing live at Wembley in front of thousands of people.

It’s also a really exciting time for us at Vanilla, we are very close to moving into our new offices. I can’t wait to get settled in and start welcoming visitors in our beautiful new reception. You must pop in and see our bright pink sofa – it’s set to be quite a talking point!

If you’d like to find out more about our services or you’d like to see our new building and test out the pink sofa, get in touch: