Account Manager

On behalf of a dynamic and friendly full-service agency based in Leicestershire, we are looking for a talented Account Manager who is dedicated to delivering an outstanding client experience and building prosperous ongoing business relationships with a mix of blue-chip to SME clients in both B2C and B2B markets.

The successful applicant will demonstrate the ability to think commercially, be dynamic and proactive with experience within B2B and B2C environments. You’ll have a flair for providing exceptional service to your existing accounts and developing them to increase business.

We’re looking for a true team-player with a proven track record in creative account management, coupled with strong project management skills, who can’t wait to delight clients with their interpersonal and client management skills.

Duties and responsibilities:

• Attending and presenting in client meetings in relation to marketing plans and activity
• Managing client’s budgets
• Meeting clients to discuss the business objectives and requirements of the job
• Working as part of a team with printers, copywriters, photographers, stylists, illustrators,
  designers, account executives, web developers and marketing specialists
• Undertaking market, competitor and creative reviews and reports and presenting findings to
  internal and client teams
• Thinking creatively to produce new ideas, concepts, and campaigns
• Amending and proofreading client communications, press releases, blogs, website copy etc
• Interpreting and creating lessons learnt from analytics and reports
• Acting as a PR news desk and building strong relationships with journalists
• Managing social media communities, some of which may take place outside of normal working
  hours and will be paid as overtime
• Planning and attending client events

Skills and experience required:

• Extensive proven experience as a creative agency-based Account or Project Manager, responsible for key B2C or B2B accounts
• Experience creating marketing strategies and plans
• Good working knowledge of key social media platforms including Facebook, Instagram, LinkedIn and Twitter
• Applies a forward-thinking approach to all aspects of work, displayed by a positive, proactive, “can-do” attitude
• Detailed knowledge of digital marketing techniques and tactics, with a solid understanding of creative and technical concepts and ideas;
• Excellent project management skills
• Strong commercial skills including budgeting and pricing projects
• Confident and engaging public speaker, with experience pitching creative ideas to clients

Hours of work

• Monday to Friday 37.5 hours a week with flexible working

Salary and benefits:

• £30,000 – £40,000
• 24 days annual leave + your birthday (plus 8 days bank holiday)
• Hybrid working
• Healthy snacks in the office
• Complimentary social events
• Room to grow and develop within the role