Administration Assistant

Job Title: Administration Assistant
Contract Type:
Location: Leicester, Leicestershire
Salary: £18,000 - £20,000
Contact Name: Caitlin Herbert
Job Published:
REF: 897745_1581437400

Vanilla Recruitment

A new opportunity has arisen for an Administration Assistant to work for a retail supplier of home furnishings based near Billesdon. You will be responsible for providing admin support to the account managers, merchandisers and technologist. This is a great job for those who enjoy a variety of tasks and can multi-task with ease. The role is high pressure due to the constant balancing act between the customer needs and the factory’s capabilities and therefore a calm candidate who is a strong problem solver would be a great fit.

As they are a small office, the candidate should also be hands on with assisting all members of the team and have an enthusiasm to learn and understand how their business works. A positive, upbeat and inquisitive character would fit in well here.


Duties and responsibilities:

  • Liaising with customers via phone and email, including the likes of key accounts such as Next, Dunelm and Joules with regards to orders, samples and deliveries
  • Updating and amending customer records on the in-house CRM system
  • Deal with incoming samples – unpackaging and labelling
  • Dealing with outgoing samples – packaging, labelling and posting
  • Photographing samples
  • Uploading sample photographs onto a daily PowerPoint presentation to send to customers
  • Preparing quotation documents
  • Completing line sheets to instruct the factory on how to package and store the products once made
  • Booking delivery slots with the warehouse
  • Adhoc administrative duties
  • Reception duties as and when required – preparing samples and meeting rooms


Skills and experience required:

  • Confident character with strong communication skills
  • Calm under pressure
  • Problem solving capabilities
  • Strong attention to detail
  • Good organisation skills
  • MS Office including Word, Excel, PowerPoint and Outlook
  • Experience within a logistics/operations admin role desirable
  • Experience within a retail admin role desirable but not essential
  • Driving licence essential as some samples will need to be delivered directly to local customers such as Next, Dunelm and Joules


Hours of work:

  • Monday to Friday 9am – 5pm with half an hour for lunch


Salary and benefits:

  • £18,000 – £20,000 per annum
  • 22 days annual holiday plus bank holidays
  • Company pension after 3 months of joining

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