• Temporary
  • Leicester, Leicestershire
  • Applications have closed.
  • £12.11 - £12.65 per hourSarah Clarke897744_1581605473

Order Management Coordinator

Job Title: Order Management Coordinator
Contract Type:
Location: Leicester, Leicestershire
Salary: £12.11 - £12.65 per hour
Contact Name: Sarah Clarke
Job Published:
REF: 897744_1581605473

Job description:

Vanilla Recruitment

Are you an immediately available clerical professional with extensive experience in business-to-business customer service coordination or sales administration? Have you applied this skill set within an engineering, manufacturing, purchasing or supply chain environment?

We’re excited to be recruiting a temporary Order Management Coordinator on behalf of a well-reputed company based in Leicester. The successful applicant will support and deliver the sales order entry and contract management process, while providing an exceptional customer experience.


Duties and responsibilities:

  • Providing effective communication channels with the customer in relation to their requirements and the acknowledged delivery commitment.
  • Processing, reviewing and entering customer purchase orders through to invoicing.
  • Working closely with the supply base to establish timely and accurate sub order delivery information
  • Continuously reviewing and pursuing process improvement opportunities
  • Maintaining date management and helping to drive the pastdue backlog down
  • Responding to customer’s order status requests in a timely and professional manner
  • Processing intercompany orders
  • Resolving invoice discrepancies


Skills and Experience Required:

  • Extensive experience of working in a similar role such as customer service coordination or sales administration, ideally within an engineering, manufacturing or import / export environment.
  • Confident and proficient in use of Microsoft Office (Excel, Word and Outlook), plus additional knowledge of SAP and Oracle would be a particular benefit.
  • Sound commercial knowledge and business acumen
  • Excellent communication and interpersonal skills, with an ability to deal confidently and with diplomacy at all levels.
  • Ability to work in a demanding environment within a complex organisation, liaising with multiple offices and plants in order to deliver results.
  • Takes a self-motivated, resilient and positive approach, with a flexible and resourceful outlook in a dynamic business environment.
  • Fluent in English, with an additional European language (particularly French or Italian) being an advantage.
  • Works in an organised, methodical and problem-solving manner.


Hours of work:

  • 8.30am – 5.00pm Monday to Thursday
  • 8.30am – 4.00pm Friday


Salary and benefits:

  • £12.11 – £12.65 per hour