Administrator – Temporary

Job Title: Administrator – Temporary
Contract Type:
Location: Market Harborough, Leicestershire
Industry:
Salary:
  • £11.10 per hour
  • Contact Name: Jodie Clements
    Job Published:
    REF: BBBH4632

    Job description:

    Vanilla Recruitment

    On behalf of a leading professional body, we’re currently recruiting a skilled administrator to provide support to a busy regional team.

    The successful candidate will enjoy working in a fast-paced environment, and will take responsibility for the day-to-day management and development of activities and initiatives, including the regional programme of both virtual and face-to-face events.

    Applicants should be comfortable with digital platforms (or keen to develop these skills), as a key part of the role will involve working closely with the teams delivering online events. You will also be a first point of contact for member, fellow and delegate enquiries and should therefore demonstrate excellent customer service skills.

     

    Duties and responsibilities:

    • Supporting the organisation and professional delivery of events, including regional and national conferences and membership engagement meetings (both virtual and face-to-face)
    • Supporting the delivery of virtual MS Teams training events
    • Managing the approval of job descriptions within specified regions
    • Providing administrative support to the regional team by servicing regular stakeholder engagement meetings
    • Supporting the team with the administration of competitions and other regional schemes and initiatives
    • Facilitating the management of accurate records by communicating regular updates to the regional services team
    • Maintaining appropriate working knowledge of various systems, such as CRM, Dotdigital and Survey Monkey and develop robust user skills
    • Providing excellent customer service at regional events, ensuring delegates needs are met
    • Provide general administration support to the regional team as required
    • Communicating with members within the regional network, and actively contributing to the development of membership
    • Supporting the development of good practice and improvement of service delivery
    • Promoting and maintaining a professional and positive image of the organisation
    • Ensuring policies and procedures are adhered to and recommending changes when appropriate
    • Basic web content management

     

    Skills and experience required:

    • A levels or equivalent qualifications (or proven relevant experience)
    • Previous experience in a similar role supporting the organisation of conferences, high-level stakeholder meetings and/or training events, ideally within a professional membership organisation
    • Proficient in the use of Microsoft Office packages eg Word, Excel, PowerPoint, Outlook, MS Teams and database systems eg CRM
    • Works to high levels of accuracy, maintaining accurate records, with excellent attention to detail.
    • Enjoys working to deadlines in a fast-paced and busy environment
    • Understands customer needs and the importance of members in a membership organisation and works to provide excellent customer service and delegate experience
    • Willing to travel within the UK if required

     

    Hours of work:

    • Monday to Friday 9.00am – 5.00pm, 35 hours per week

     

    Salary and benefits:

    • £11.10 per hour

    Apply for this role
    Upload your CV or any relevant files. Max file size: 2MB


    You can apply to this job and others using your online CV. Click the link below to submit your online CV and email your application to this employer.