Sales Administrator / Account Manager

Are you a skilled clerical professional with extensive experience in business-to-business customer service coordination or account management?

We’re excited to be recruiting a Account Managaer/Sales Administrator on behalf of a well-reputed print specialist based in Market Harborough. The successful applicant will support and deliver the sales administration and order management process, while providing an exceptional customer experience.

Duties and responsibilities:

• Handling sales enquiries, generating quote requests, negotiating best prices and passing information to sales representatives
• Account management and provision of prompt, reliable customer service to key clients
• Raising work instructions and purchase orders
• Generating delivery notes and processing invoices.
• Responding to customer queries and complaints via telephone and email
• Raising stock codes and keeping track of customer stocks
• Filing and any other administrative duties as required.

Skills and experience required:

• Extensive experience of working in a similar role such as business-to business customer service coordination or sales administration
• Confident and proficient in the use of Microsoft Office (Excel, Word and Outlook)
• Able to input data accurately, with excellent attention to detail
• Sound commercial knowledge and business acumen
• Excellent communication skills, both verbally and in writing, with an ability to deal confidently and with diplomacy at all levels
• Takes a self-motivated, resilient and positive approach, with an enterprising and resourceful outlook
• Works in an organised, methodical and problem-solving manner.

Hours of work:

• Monday to Friday
• 9.00am – 5.00pm with 30 minutes’ lunch break.

Salary and benefits:

• £24,000 – £26,000
• 23 days annual leave + bank holidays