Sales Administrator – Part Time

Job Title: Sales Administrator – Part Time
Contract Type:
Location: Market Harborough, Leicestershire
Industry:
Salary:
  • £12.50 - £13.50 per hour
  • Contact Name: Jaimini Tailor
    Job Published:
    REF: BBBH4506

    Job description:

    Vanilla Recruitment

    We’re excited to present a fantastic opportunity for a skilled part-time Sales Administrator to join a vibrant and innovative business who create and supply a range of premium sustainable products to retailers and end consumers.

    The successful candidate will demonstrate outstanding customer service and administration skills, along with a strong level of IT proficiency. You will work as part of a collaborative team to ensure that the sales administration process is seamless from order through to invoicing.

     

    Duties & Responsibilities:

    • Processing orders by retrieving requests from retailer platforms or via email, inputting information onto internal systems and providing customers with confirmation and delivery dates
    • Liaising with 3rd party warehouses and multiple transport providers to ensure the timely despatch and delivery of goods
    • Managing inventory levels by updating and monitor stock declarations on retailer platforms
    • Handling incoming queries and liaising with customers re. any anomalies or discrepancies with orders
    • Carrying out the aftersales process, including managing returns and refunds as required
    • Being the first point of contact on the telephone for all calls to the company’s UK office, and by email for UK retailers and their customer service teams
    • Working together with colleagues in Head Office and locally to complete the sales order process to invoicing.

     

    Skills and experience required:

    • Extensive experience within a similar sales administration or B2B customer service administration role, ideally with prior involvement in working with major nationwide retailers
    • Strong IT skills, proficient in the use of MS Office
    • Good working knowledge of Sage would be preferred
    • Highly organized and used to working in a fast-paced environment
    • Excellent communication skills, both verbally and in writing
    • Enjoys working autonomously and as part of a collaborative team.

     

    Hours of work:

    • 25 or 30 hours per week across five days (Monday – Friday)
    • 9.30am – 2.30pm (or similar alternative hours by arrangement)

     

    Salary and benefits:

    • £12.50 – £13.50 per hour

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