Sales Advisor

Job Title: Sales Advisor
Contract Type:
Location: Lutterworth, Leicestershire
Industry:
Salary:
  • Up to £23000 per annum
  • Contact Name: Jaimini Tailor
    Job Published:
    REF: BBBH4401

    Job description:

    Vanilla Recruitment

    Are you a driven and customer-focused internal sales professional? We’re looking for a talented Sales Advisor to work for our client in Lutterworth, a leading construction services business. This is a fantastic opportunity to join a well-established company with an enviable reputation in their field, who pride themselves on delighting their clients with industry-leading solutions.

    Working as part of this ambitious and customer-focused organisation, the successful applicant will take a proactive and self-motivated approach in order to secure future business and expand market-share.

    Reporting to the Sales Desk Manager, you will be responsible for maximising inbound and outbound sales opportunities to achieve targets and drive revenue growth.

     

    Duties and responsibilities:

    • Receiving and processing all sales emails and answer inbound sales calls directly from prospect or existing customers with a polite, professional, and within company standard timeframe.
    • Utilising a consultative approach to close quotes/orders recommending appropriate products and services to customers through customer needs analysis.
    • Conducting outbound calls to customers to ensure maximum business growth and capture any opportunities.
    • Generating quotations and orders through in-house database, saving information accurately and correctly as per company quality standards.
    • Closing sales utilising persuasion techniques when necessary, identifying upselling and cross-selling opportunities.
    • Recording all outbound call activity in SalesForce to ensure customer contact data is up to date.
    • Identifying potential revenue growth with existing customers.
    • Participating in pre-defined outbound calling campaigns to generate sales leads.
    • Demonstrating effective communication skills, understanding the customer requirement and identifying sales opportunities.
    • Following up and chasing open quotes on the system within the company standard timeframe.
    • Ensuring the customer experience is a positive one, meeting and building on our brand value as putting customer experience first and always deserving of their trust.
    • Meeting or exceeding personal/Sales Advisor team key performance metrics/ targets
    • Maintaining in-depth product knowledge to supply customers with the best, most accurate information possible.

     

    Skills and experience required:

    • A proven track record of target achievement in an internal sales role or targeted customer service role working with B2B customers is preferred.
    • Confident with technology, with a working knowledge of MS Office applications including MS Word and Excel.
    • Takes a positive and proactive approach, with a “can-do” attitude.
    • Innovative, willing to think outside the box to meet customer needs.
    • Ability to conduct customer needs analysis using different questioning and listening techniques.
    • Excellent sales negotiation skills.
    • Able to balance a customer-oriented and a results-driven approach.
    • Focused on quality and accuracy of data captured.
    • Excellent communication skills, both verbally and in writing.
    • Builds rapport with customers in a professional manner.
    • Ability to establish credibility and act decisively, while being able to recognise and support preferences and priorities of the customer.
    • Enjoys working as part of a busy and collaborative business team.

     

    Hours of work

    • 8:00 – 5:30 Monday to Friday (1 hour lunch )

     

    Salary and benefits:

    • £23,000 + OTE of up to £30,000

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