Senior Account Manager

Job Title: Senior Account Manager
Contract Type:
Location: Hammersmith, London
  • Negotiable
  • Contact Name: Eloise Shelton
    Job Published:
    REF: BBBH7179

    Job description:

    We’re looking for an inventive and enterprising Senior Account Manager to join a world class, multichannel marketing services business, known for their innovative work on behalf of a wide variety of high-profile international brands.

    Based at the Headquarters of a major client in West London, the successful applicant will ensure all new creative briefs for influencer gifting are delivered successfully. Using your natural ability to understand a variety of creative, packaging, and print (manufacturing) requirements, you will be collaborating with the client stakeholders to maximise their ideas within budgetary constraints.

    This is a truly varied role and as the key contact responsible for end-to-end project delivery, candidates must demonstrate outstanding commercial, creative and technical acumen, alongside excellent communication skills.


    Hours of work:

    • Monday to Friday, 8:30am – 5:30pm
    • Hybrid pattern; 3 days on-site, 2 days working remotely each week



    • Excellent benefits scheme including a range of employee wellbeing initiatives


    As Senior Account Manager, you’ll have the following duties and responsibilities:

    • Working closely with the client to understand their vision or required end-results are for each brief
    • Looking ahead to pre-empt forthcoming NPD or event launches and potential projects
    • Attending all Brand meetings and briefings onsite as key-account-contact and escalation point for any IB, AYG or send-out requirements
    • Coordinating and delivering projects from initial brief and concepts through to completion, within agreed budgets, and to pre-determined deadlines – always to the highest standard
    • Understanding how the Creative and production studio team work to accommodate the projects’ urgency and requirements through the processes, to optimise internal efficiencies
    • Assessing feasibility for print production through techniques, materials and sustainable options
    • Managing conflicts between project time, cost and quality challenges
    • Taking responsibility for the financial health of your projects
    • Continuously considering ways to improve the client relationship, analyse and improve the current ways of working, processes and QBR reviews, and best practice implementations


    We’re looking for a Senior Account Manager with the following skills and experience:

    • Extensive experience of carrying out an Account Management or similar role involving the coordination of gifting projects, ideally for major brands and / or retailers
    • Good understanding of print production and packaging processes
    • Strong project management skills, with examples of having successfully delivered a range of creative projects which generated excellent client feedback
    • IT proficient, with advanced knowledge of MS Office, especially Excel
    • Experience of working effectively with people – particularly in terms of briefing, estimating and efficiently managing internal studio and production resources
    • Demonstrates a natural ability to direct and lead others to ensure end-to-end project delivery
    • Excellent organisational skills, with a strong attention to detail and the ability to manage multiple projects
    • Appreciates the value and importance of working collaboratively with teams across the business
    • Able to adapt to a fast-moving business environment, with a positive approach to change
    • Excellent trouble-shooting and problem-solving skill set
    • Outstanding communication skills, both verbally and when putting together written correspondence, reports and presentations

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