UX Researcher

Job Title: UX Researcher
Contract Type:
Location: Mansfield, Nottinghamshire
  • Salary: £50,000 - £70,000
  • Contact Name: Eloise Shelton
    Job Published:
    REF: BBBH4982

    Job description:

    Vanilla Recruitment

    We’re looking for a highly-skilled UX Research expert with vision and ambition to join a leading marketing services company, known for working across a wide range of high-profile brands across a diverse mix of digital platforms and product design briefs.

    The successful applicant will be part of a Research & Insights team and a wider UX team.


    Duties and responsibilities:

    • You’ll partner with the client services team, end use clients and UX design teams to identify research questions and outline goals
    • Identify and recommend the best methods to answer marketing and product research questions and prioritize them according to schedule and opportunity constraints
    • Leverage both qualitative and quantitative data to form a deep understanding of user behaviours, needs and draw out detail insights to inform potential solutions
    • Pulling insights gathered into a digestible and presentable format
    • You will have ownership of user research across your clients
    • Plan, design and lead generative and evaluative research activities using a variety of methodologies including: in-depth interviews, contextual inquiries, field/ethnographic research, comparative/competitive analysis, heuristic analysis, card sorting activities, site analytics and content audits/analysis
    • Become an expert in new technologies, trends, and consumer behaviours to help make marketing and product strategy recommendations
    • Working closely with designers and developers to turn data into solutions


    Skills and experience required:

    • Extensive employment experience in a UX research role, within an agency or in-house environment
    • Degree qualification in a relevant discipline
    • Ability to think about the bigger picture – working with internal and client teams to understand technical constraints and commercial implications
    • Excellent analytical and problem solving skills
    • Ability to turn insights into presentational format that will make a difference to clients
    • Confident presentation and communication skills
    • Experience of conducting face-to-face research projects
    • Demonstrates enthusiasm and tenacity;


    Hours of work:

    • Monday to Friday, 9:00am – 5:30pm


    Salary and benefits:

    • £50,000 – £70,000
    • Generous training and development budgets
    • Continuous investment in technology and equipment
    • Weekly thought-provoking events, in-person and online
    • Sports teams, yoga and discounted gym memberships
    • Comfortable breakout areas to relax, chat and work in
    • Flexible working to help manage your work-life balance
    • Nights out and an epic Christmas event, plus yearly gifts
    • Structured appraisal system, with salary reviews
    • Dedicated pension scheme with access to financial advice
    • 25 days holiday

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