UX Researcher

We’re looking for a highly-skilled UX Research expert with vision and ambition to join a leading marketing services company, known for working across a wide range of high-profile brands across a diverse mix of digital platforms and product design briefs.

The successful applicant will be part of a Research & Insights team and a wider UX team.

Duties and responsibilities:

• You’ll partner with the client services team, end use clients and UX design teams to identify research questions and outline goals
• Identify and recommend the best methods to answer marketing and product research questions and prioritize them according to schedule and opportunity constraints
• Leverage both qualitative and quantitative data to form a deep understanding of user behaviours, needs and draw out detail insights to inform potential solutions
• Pulling insights gathered into a digestible and presentable format
• You will have ownership of user research across your clients
• Plan, design and lead generative and evaluative research activities using a variety of methodologies including: in-depth interviews, contextual inquiries, field/ethnographic research, comparative/competitive analysis, heuristic analysis, card sorting activities, site analytics and content audits/analysis
• Become an expert in new technologies, trends, and consumer behaviours to help make marketing and product strategy recommendations
• Working closely with designers and developers to turn data into solutions

Skills and experience required:

• Extensive employment experience in a UX research role, within an agency or in-house environment
• Degree qualification in a relevant discipline
• Ability to think about the bigger picture – working with internal and client teams to understand technical constraints and commercial implications
• Excellent analytical and problem solving skills
• Ability to turn insights into presentational format that will make a difference to clients
• Confident presentation and communication skills
• Experience of conducting face-to-face research projects
• Demonstrates enthusiasm and tenacity;

Hours of work:

• Monday to Friday, 9:00am – 5:30pm

Salary and benefits:

• £50,000 – £70,000
• Generous training and development budgets
• Continuous investment in technology and equipment
• Weekly thought-provoking events, in-person and online
• Sports teams, yoga and discounted gym memberships
• Comfortable breakout areas to relax, chat and work in
• Flexible working to help manage your work-life balance
• Nights out and an epic Christmas event, plus yearly gifts
• Structured appraisal system, with salary reviews
• Dedicated pension scheme with access to financial advice
• 25 days holiday