Account Coordinator

Account Coordinator

Job Title: Account Coordinator
Contract Type: Permanent
Location: Market Harborough, Leicestershire
Salary: £19,000 - £22,000
REF: 896664
Contact Name: Sophie Rice
Contact Email:
Job Published: 25 days ago

Job Description

We have a fantastic opportunity for an Account Coordinator to join an innovative and award-winning company based in Market Harborough. You will be responsible for maintaining website content and high-quality data on behalf of clients using their specialist system. A third of this role is data entry. It is essential that you have client facing experience and a driving licence as this role will include travel to meetings and other events as required.

Duties and responsibilities:

  • Analysing, editing and inputting information provided by clients into their specialist system
  • Converting digital information into web-friendly data formats, accurately in accordance with defined standards
  • Undertaking client site visits to collect, collate and record data, as required and establish their on-going and future needs
  • Actively participate in office based meetings with clients and colleagues
  • Provide support on-boarding new clients and other projects as required. This could include site configuration, data entry, setting user permissions, client training (documentation and delivery) and end user testing to a requirements brief
  • Ensure client purchase orders are in place to enable timely invoicing for services
  • Investigating faults reported to the System Helpdesk and logging of reported faults

Skills and experience required:

  • Self-motivated with a "can do" attitude and able to use initiative to solve problems
  • Exceptional organisation skills to plan own workload and that of others
  • An excellent working knowledge of Microsoft Office products and experience of using database driven software applications
  • Excellent communication skills, both verbal and written English
  • A strong attention to detail
  • A minimum of one year's experience of working in a customer facing role and working as part of a team
  • Have a consultative approach

Working hours:

Flexitime - 37.5 hours per week

Mon - Fri - 8.00am - 5.30pm (finish at 4.00pm on Friday)

Salary and benefits:

  • £19,000 - £22,000
  • On-site parking
  • 23 days holiday + Bank holidays + Pension