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Account Manager

Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Leicester, Leicestershire
Industry:
Salary: £20,000 - £25,000
REF: 896614
Contact Name: Nikki Woodgate
Contact Email: nwoodgate@vanillarecruitment.co.uk
Job Published: about 2 months ago

Job Description

We are currently supporting the recruitment of an Account Manager for a dynamic and forward thinking print management provider. This is an exciting opportunity to work as part of a dedicated client services team responsible for the management and delivery of new and existing customer projects.

Duties and responsibilities:

  • Brief with clients and manage the set-up of new transactional campaigns
  • Set-up processes and checking procedures for all new projects
  • Identify and implement process improvements
  • Co-ordinate and manage all elements of client specifications for project set-up
  • Communicate with internal departments to ensure smooth management of projects
  • Ensure projects are delivered on time and to client specifications
  • Work closely with clients to build strong relationships and identify new opportunities
  • Maintain strong working relationships with internal departments
  • Attend client meetings and report on SLAs
  • Gain client feedback to make improvements to existing projects
  • Provide daily reports to clients regarding campaign data

Skills and experience required:

  • Previous account management experience essential
  • Experience in print management or marketing services industries would be desirable
  • Excellent communication and interpersonal skills
  • Good negotiation skills
  • Ability to build strong client relationships
  • Ability to prioritise busy workloads and multi-task
  • Work to tight deadlines and thrive in a pressurised environment
  • Good project management skills with a keen eye for detail
  • Committed, hardworking and flexible

Hours:

  • Monday to Friday 9.00am - 5.30pm

Salary and benefits:

  • £20,000 - £25,000
  • Comprehensive benefits package