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Account Manager

Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Leicestershire, England
Industry:
Salary: £25,000 - £28,000
REF: 896725
Contact Name: Nikki Woodgate
Contact Email: nwoodgate@vanillarecruitment.co.uk
Job Published: 11 months ago

Job Description

We are currently supporting the recruitment of an Account Manager for a print management and direct mail provider. This is an exciting opportunity to work as part of a dedicated client services team responsible for the management and delivery of new and existing customer projects.

If you are an experienced Account Manager looking for your next career move, or an Account Executive ready for the next step up the ladder, we would love to hear from you.

Duties and responsibilities:

  • Develop accounts and build strong relationships with customers
  • Identify new business opportunities and encourage new business leads
  • Manage high profile key accounts on mandatory and critical mail projects
  • Brief with clients and manage the set-up of new campaigns
  • Co-ordinate data, artwork and production, and manage campaign process
  • Maintain strong working relationships with internal production, commercial and sales departments
  • Ensure projects are delivered on time and to client specifications
  • Follow through jobs as they progress and report back to the client as necessary
  • Suggest changes to improve or enhance processes and quality
  • Attend client meetings and report on SLAs
  • Spend time on the production floor and become familiar with the production process

Skills and experience required:

  • Minimum 3 years account management experience is essential
  • Experience in direct mail, print management or fulfilment environments is also essential
  • Excellent communication and interpersonal skills
  • Good negotiation skills
  • Ability to build strong client relationships
  • Ability to prioritise busy workloads and multi-task
  • Work to tight deadlines and thrive in a pressurised environment
  • Good project management skills with a keen eye for detail
  • Committed, hardworking and flexible

Hours:

  • Monday to Friday 8.30am - 5.30pm

Salary and benefits:

  • £25,000 - £28,000 dependent on experience
  • Comprehensive benefits package