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Customer Service Advisor

Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Market Harborough, Leicestershire
Industry:
Salary: £18,000
REF: 896406
Contact Name: Sophie Rice
Job Published: 5 months ago

Job Description

Our client, an award winning company, is looking for a full time Customer Service Advisor, working 37.5 hours per week, to join their successful company at their prestigious offices in Market Harborough. You will be responsible for managing an existing client base.

Duties and responsibilities:

  • Taking telephone calls - enquiries
  • Action email enquiries
  • Process telephone and email orders
  • Data entry
  • Liaising with Account Managers
  • Provide basic Excel reports
  • Assist with compiling information for their website
  • Organising returns and track deliveries via UPS online
  • General office duties

Skills and experience required:

  • Strong customer service experience
  • B2B or B2C experience
  • Tenacious attribute
  • Strong clear telephone manner
  • A good team player
  • Strong administration experience
  • Organised
  • Self motivated
  • Team player
  • Microsoft - Word, Excel and Outlook

Hours:

  • Monday to Friday 9.00am - 5.00pm

Salary and benefits:

  • £18,000
  • Free parking
  • Gym membership
  • Holiday 20 days + 8 Bank Holidays