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Customer Service Coordinator - Temporary

Customer Service Coordinator - Temporary

Job Title: Customer Service Coordinator - Temporary
Contract Type: Temporary
Location: Leicester, Leicestershire
Industry:
Salary: £9.25 per hour
REF: 896973
Contact Name: Sarah Clarke
Contact Email: sclarke@vanillarecruitment.co.uk
Job Published: 6 months ago

Job Description

We are looking for a proactive individual with experience of providing excellent business-to-business customer service, preferably within a manufacturing or engineering environment.

The successful candidate will join a busy and friendly customer service team to provide ongoing temporary cover. Due to demand and business requirements, applicants must be available to start with immediate effect.

Duties and responsibilities:

  • Providing general information to customers and responding to enquiries and requests
  • Putting together quotes based on established price lists
  • Receipt, vetting and entry of incoming orders
  • Confirmation of delivery schedules
  • Tracking orders
  • Keeping customers updated and resolving any order or delivery issues where required.

Skills and experience required:

  • Previous experience of working within an administrative customer service role is essential, preferably providing assistance to corporate accounts.
  • Prior experience of receiving, processing and tracking orders.
  • Ability to use Microsoft Office to a good standard
  • Awareness and understanding of export documentation and letters of credit
  • Knowledge of delivery and shipping terms.
  • Friendly and professional telephone manner, with excellent communication skills.

Hours:

  • Monday - Thursday 8.30am - 5.00pm with 1 hour lunch break
  • Friday 8.30am - 2.00pm.

Salary and benefits:

  • £9.25 per hour
  • Parking available