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Sales Support Administrators

Sales Support Administrators

Job Title: Sales Support Administrators
Contract Type: Permanent
Location: Market Harborough, Leicestershire
Industry:
Salary: £21,000
REF: 896507
Contact Name: Sophie Rice
Contact Email: srice@vanillarecruitment.co.uk
Job Published: 2 months ago

Job Description

Can you make a difference and add value? If so, this dynamic international Group would like to hear from you.

We are currently supporting the recruitment of experienced Sales Support Administrators within a forward thinking and highly skilled company to support their ongoing growth.

Experience of working within a manufacturing / supply chain environment would be advantageous.

Duties and responsibilities:

  • Provision of spare parts
  • Customer account handling ensuring contractual service level agreements are met
  • Development of strong relationships with external and internal customers and suppliers in accordance with core values and departmental objectives
  • Action emails as necessary - high volume of emails received
  • Deal with existing customer enquiries which include preparing quotes, orders and invoices for customers
  • Producing and maintaining Excel reports
  • Effectively communicating with internal and external customers and suppliers by telephone, email and face to face
  • Responsible for several customers supporting their service level agreements, call outs, repairs and warranty claims
  • Dealing with emergency requirements for both spare parts and site incidents

Skills and experience required:

  • Strong administration experience
  • Strong keyboard skills
  • Experience of working within a manufacturing / supply chain environment would be advantageous
  • Excellent working knowledge of MS Excel and other MS packages
  • Excellent attention to detail
  • Strong organisational skills
  • Strong written and verbal communication skills
  • Knowledge of sales order processing software e.g. NAVISION, SAP, or similar
  • Invoice processing experience

Salary and benefits:

  • £21,000 rising to £22,000 after 12months + excellent benefits

Working hours:

  • Monday to Friday 8.30am - 5.30pm (1-hour lunch) 40 hours per week