Re-Hire Controller - Temporary

Re-Hire Controller - Temporary

Job Title: Re-Hire Controller - Temporary
Contract Type: Temporary
Location: Lutterworth, Leicestershire
Salary: £10.25 per hour
REF: 897430
Contact Name: Ben Young
Contact Email:
Job Published: 8 months ago

Job Description

We are currently representing a fantastic company who have an excellent opportunity for someone to join a small but busy Re-Hire team based at the company's head office in Lutterworth. As a Re-Hire Controller within their Re-Hire department, you will work alongside the Re-Hire Team Leader to coordinate external fleet within their depots. Put simply, as a business if they don't have the necessary machines that customers require, you will help the depots source machines from other suppliers, negotiate costs and arrange for them to be delivered and collected.

Duties and Responsibilities

  • Coordinate external re-hire ensuring minimal cost and all administration is up to date
  • Liaise with suppliers and depots to ensure the hire process runs smoothly
  • Use the in-house system to take orders ensuring that availability is checked first
  • Using your product knowledge, you will provide the customer with the best option for hire (full training will be given)
  • Deal with customer enquiries in a professional and polite manner
  • Ensure the accuracy of orders entered onto the internal system is of a high standard
  • Build strong and helpful relationships with colleagues in other depots/departments
  • Co-ordinate with the local depot operations teams to fulfil customer requirements

Skills and experience required:

  • Previous experience in a telephone based customer service is desirable
  • Excellent telephone manner
  • Previous experience of negotiation and influencing is desired
  • Good organisational skills with the ability to multi-task and prioritise deadlines
  • Good knowledge of Microsoft Office including Word and Excel


  • Monday to Friday 9:00am - 5:00pm (37.5 hours per week)

Salary and benefits:

  • £10.25 per hour

We are employment specialists concentrating on job roles within Office, Sales, Marketing, HR & Training and Accountancy & Finance. We are proud to be an independent recruitment agency helping businesses to employ and hire staff throughout the East Midlands covering Leicestershire, Northamptonshire, Rutland and the surrounding areas, especially Market Harborough, Leicester, Lutterworth, Northampton, Corby and Kettering.