Sales Administrator

Sales Administrator

Job Title: Sales Administrator
Contract Type: Permanent
Location: Coalville, Leicestershire
Salary: £18,000
REF: 896544
Contact Name: Sophie Rice
Contact Email:
Job Published: about 2 years ago

Job Description

We have an exciting opportunity to work for a successful and well-established company based in Coalville. We are looking to recruit experienced Sales Administrator to join their busy sales team. Working in a fast-paced environment with an allocated customer base, the successful candidates will be dealing with incoming calls and accurately processing orders.

Successful candidates will have strong time management skills and strong telephone customer service experience working within a technical customer service based environment.

Duties and responsibilities:

  • Overseeing and being responsible for an allocated group of customers
  • Accurately inputting, processing and overseeing orders
  • Liaising with factories, customers, and other internal departments
  • Monitoring and coordinating delivery of products to trade customers
  • Ensuring final invoice prices are correct on all orders
  • Handling of, and dealing with, inbound calls to the department
  • Calculating prices and providing some technical support on the products
  • Ensuring prompt and accurate filing and archiving of customer orders and correspondence
  • Logging order statistics for reporting purposes and feeding back to line manager
  • Maintenance of electronic filing systems and associated administration tasks
  • Providing office based support for customer queries
  • To ensure and maintain the departments targets and KPI's are achieved
  • Coordinating feedback and escalation of problems to line manager

Skills and experience required:

  • Proven customer service background, ideally with telephone based experience
  • Previous experience of tender handling is advantageous
  • Understanding and experience of Word, Excel, and Outlook
  • Good numerical ability and a technical mindset
  • Excellent verbal and written communication skills
  • Proactive and highly organised
  • Strong time management, planning skills and the ability to multi-task
  • Strong attention to detail
  • Work independently within role but also within the wider team
  • Plan and prioritise workload efficiently and effectively
  • Team player
  • Must have a full UK driving licence, access to own vehicle and be able to reliably commute


  • Monday to Thursday 8.30am - 5.00pm (30mins lunch)
  • Friday 8.30am - 4.30pm (30mins lunch)

Salary and benefits:

  • £18,000
  • 25 days holiday plus bank holidays
  • Company pension (after 6-month probationary period)