Head of Social

We’re looking for a Head of Social with vision, ambition and excellent leadership skills to join a join a thriving marketing services business renowned for its innovative solutions and its trusted partnerships with an array of international brand names.

In this pivotal role, the successful applicant will be at the forefront of shaping the agency’s future by infusing it with boundless enthusiasm and unwavering passion for innovation in social media strategy. You’ll be the source of fresh insights, and the steady hand that guides key accounts to new heights.

Based at a state-of-the art high-tech hub, you’ll join a hardworking executive team who welcome honest feedback and actively encourage innovation and professional development. If you possess a deep understanding of how agencies can empower brands to thrive in the digital landscape and are ready to make your mark in an ever-evolving industry, we’d love to hear from you!

Hours of work:

• Monday to Friday, 9:00am – 5:30pm
• Hybrid working pattern – 3 days office-based, 2 days working from home.

Salary and benefits:

• £Negotiable
• Free parking
• Healthcare scheme and employee wellbeing initiatives

As Head of Social, you’ll have the following duties and responsibilities:

• Leading the social team, providing guidance, mentorship, and support to help them achieve their goals and deliver exceptional results.
• Developing and executing comprehensive social media strategies aligned with clients’ objectives and industry trends.
• Acting as a primary point of contact for key client accounts, fostering strong relationships, understanding their needs, and ensuring client satisfaction.
• Playing a key role in new business development by identifying opportunities for upselling services to existing clients and participating in pitches and proposals for potential clients.
• Overseeing budget allocation, ensuring efficient spending and allocating resources effectively.
• Use analytics tools to track campaign performance, analyse data, and provide actionable insights.
• Identifying opportunities for the update and development of systems and business methods.
• Continuously keeping informed of emerging trends and market conditions.

We’re looking for a Head of Social with the following skills and experience:

• Extensive experience in a similar management role, leading a Social Media team within a creative business or agency.
• Prior people management responsibility; experience of building a cohesive and collaborative team.
• In-depth knowledge of Paid & Organic Social Media platforms and relevant marketing techniques.
• Proven ability to develop and implement data-driven, result-oriented marketing strategies.
• Approaches tasks with curiousity, always looking for opportunities to innovate and improve.
• Appreciates the value and importance of working collaboratively with teams across the business.
• Able to adapt to a fast-moving business environment, with a positive approach to change.
• Excellent trouble-shooting and problem-solving skill set.
• Demonstrates enthusiasm and tenacity.
• Outstanding communication skills, both verbally and when putting together written correspondence, reports and presentations.