We have never been fans of using an agency to recruit an employee, but didn't relish the thought of ploughing through hundreds of CV's and arranging interviews. Vanilla Recruitment was recommended to us, so we decided to try them on this occasion.
We have been very pleasantly surprised at how easy Vanilla made things. Kate came to our office to see where the employee would be working. She gained a thorough understanding of what the role entailed and what sort of person we were looking for.
Kate took on the task of contacting suitable people, sorting through the CV's, chatting to the candidates, then arranging the interviews, just a few at a time. We were given an in-depth CV, as well as a brief sum up to advise why the candidate, in Vanilla's opinion, was a good choice for our role. Kate offered to sit in on our interview, and afterwards, she gave us feedback from the candidate and advised them of our feedback.
We took someone on, but on that occasion, it didn't pan out as planned. However, it was not something anyone could have foreseen. Kate was really professional and just set about finding us another candidate and in less than three weeks, we had interviewed again and found the perfect person for the role.
It was an absolute pleasure dealing with Kate and her team and I can't recommend their services enough. Communication was constant, candidates were all worth us seeing and it worked out really well for us using an agency.
Thank you Team Vanilla.
Response from the owner:Thank you so much for taking the time to share such a detailed and thoughtful review Sharon. We're delighted to hear that your experience with Kate and the team changed the way you feel about working with a recruitment agency.
Kate’s approach in getting to know your workplace, understanding the role in depth, and carefully managing the full recruiting process reflects exactly how we aim to support employers. From screening CVs and speaking with suitable candidates to coordinating interviews and sharing constructive feedback, we’re glad the process felt smooth and well-managed for you.
Even when the first placement didn’t work out, we’re pleased that Kate was able to quickly find another strong candidate who turned out to be the right fit for the job. Your trust in us throughout the employment journey means a great deal.
It has been a pleasure partnering with you, and we truly appreciate your recommendation. We’re always here whenever you need support with future hiring.
Thank you again from the whole Vanilla team.