• Full Time
  • Temporary
  • Corby, Northamptonshire
  • Applications have closed.
  • £10.90 per hour
  • Jodie ClementsBBBH6925

Administrator – Temporary

Job Title: Administrator – Temporary
Contract Type:
Location: Corby, Northamptonshire
  • £10.90 per hour
  • Contact Name: Jodie Clements
    Job Published:
    REF: BBBH6925

    Job description:

    We are currently recruiting for a Consents Administrator for our client based in Corby working within their friendly and open plan offices.

    Reporting to the Consents Officer, you will be responsible for client care and ensuring a positive result for both the clients and the company, delivering excellent service using a variety of communication methods and case management techniques.

    This is an initially temporary position for up to 3 months with the potential to extend and lead to a longer term opportunity for the right candidate.


    Salary and benefits:

    • £10.90 per hour
    • Free parking



    • 37.5 hours per week, Monday to Friday 9:00am – 5:00pm with 30 minutes for lunch


    Duties and Responsibilities:

    • Acting as the first point of contact (via telephone, email, and letter) for all clients and third parties assigned to their caseload and chasing any outstanding documents where needed
    • Opening and processing inbound and outbound post on a rotational basis
    • Confirming the eligibility of all new instructions, ensuring that all the relevant documentation is secured from the client to enable the submission of the case
    • Maintaining and updating the CRM system with the correct workflow
    • Taking ownership of and resolving any queries or discrepancies
    • Ensuring compliance is always adhered to
    • Preparing and proofing documents, including legal packs and contracts
    • Escalating any complex cases or queries to the Consents Officers and discussing any discrepancies with the case preparation process
    • Liaising with 3rd party surveyors and solicitors
    • Data entry and processing submissions
    • Sending out completion letters


    Skills and experience required:

    • Educated to degree level (or equivalent experience) is preferred
    • Case Management experience is highly advantageous
    • Experience working in a regulated environment would be ideal
    • Strong organisation skills and a proactive attitude
    • High standard of client service
    • Attention to detail
    • Excellent written and verbal communication skills
    • Experience with data entry and verification