Assistant Key Account Manager

We’re delighted to be supporting an industry-leading international company who are looking for a talented and enterprising Assistant Key Account Manager to join them on a full time, permanent basis.

The successful applicant will be an accomplished administration professional with excellent organisation and communication skills, who will provide support to the management teams with the end-to-end mobility processes involved in dealing with all aspects of aftercare for the business Solutions and products for their customers.

Duties and responsibilities:

• First point of contact for all existing customer enquiries which includes preparing quotes, orders and invoices for customers
• Producing and maintaining excel reports to support departmental objectives
• Assisting the Finance Team in ensuring revenues and expenditure are all accounted for within the monthly process
• Effectively communicating with internal and external customers and suppliers by telephone, email and face-to-face
• Responsible for a number of customers supporting their service level agreements, call outs, repairs and warranty claims
• Dealing with emergency requirements for both spare parts and site incident

Skills and experience required:

• Extensive administrative experience in a similar role
• IT proficient, and confident in the use of MS Office – Word, Excel, PowerPoint
• Ability to build and maintain trusting relationships with internal and external stakeholders
• Knowledge of sales order processing software, e.g. Microsoft Dynamics, SAP, or similar
• Handles confidential information professionally and discreetly
• Excellent communication skills, both verbally and in writing
• Excellent attention to detail

Hours of work:

• 40 hour week, Monday to Friday
• Flexible working hours available between 8.00am – 6.00pm

Salary and benefits:

• £22,500
• Free parking
• Company pension scheme
• 25 days holiday
• Life insurance
• Onsite gym