Credit Controller

Job Title: Credit Controller
Contract Type:
Location: Corby, Northamptonshire
Salary: £19,000 - £21,000
Contact Name: Kate Goodman
Job Published:
REF: 897822

Job description:

Vanilla Recruitment

Our client, a successful manufacturing organisation, is seeking an experienced Credit Controller to join their friendly team. The role will include the maintenance of all customer accounts, including cash collection, in a timely manner according to customer payment terms and conditions. Please note that this is a predominantly a telephone based role.


Duties and responsibilities:

  • High volume telephone contact daily with customers and internal transport and customer service departments across 3 separate companies to ensure regular collection of cash and post-dated cheques
  • Processing of credit card payments
  • Processing and generating reminder letters and monthly statements
  • Set up and maintain customer files
  • Re-negotiation of customer payment plans
  • Liaison with sales and accounts receivable to investigate and resolve queries relating to non-payment of invoices with sales department and client
  • Debt escalation to supervisor for legal action
  • Creation of reports relating to overdue accounts and passing to relevant departments
  • Place clients on stop and update all relevant departments
  • Regular liaison with the Area Sales Managers to update on client account status


Skills and experience required:

  • Previous experience within a telephone-based credit control role
  • Good working knowledge of Microsoft Excel desirable
  • Tenacious and resilient person with effective communication skills (written and verbal)
  • Numerate with a good eye for detail
  • Ability to work effectively within a team environment and support other areas when needed
  • Training will be given on the accounting software and in-house system



  • Monday to Friday 8.30am – 5.00pm (1hour lunch)


Salary and benefits:

  • Up to £21,000
  • 21 days annual leave + 8 bank holidays
  • Pension
  • On-site car parking

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