Credit Controller

Our client is seeking an experienced Credit Controller to join their SME friendly team. You will be responsible for chasing outstanding debt to the company and will play a pivotal role in the cash-flow of the organisation ensuring credit given to customers is monitored and controlled effectively.

Duties and responsibilities:

• Chasing debt by telephone, letter and email, to reduce debt and DSO
• Investigating and resolving queries relating to non-payment of debts
• Using Credit Safe and Atradius establish insured debt levels for credit limits
• Pick up Credit Safe warnings and raise any concerns on accounts with the FD
• Control (with a couple of other Finance staff), putting accounts on hold and removing from on hold depending upon debt levels/age, orders placed and receipts on Sage 200 (and a manual spreadsheet for a subsidiary account)
• Allocate monies received to invoices and raise any inconsistencies with the customer
• Deal with management and operational requests on credit requests – orders received
• Review each debtor account at least once a quarter – top 10% monthly plus 1/3 of other accounts rotated each month
• Receive credit note requests, evaluate, get authorised and raise credit notes
• Update credit note log and produce a monthly report (simple extract)
• Adhoc Finance reports
• Liaise with factoring company
• The company currently use Sage and Xero but will be transferring to SAP and knowledge of this system would be advantageous

Skills and experience required:

• Minimum of 3 years’ experience as a Credit Controller
• Good working knowledge of Microsoft Excel is essential along
• Working knowledge of Sage, Xero and SAP is desirable
• Self-motivated and resilient with effective communication skills (written and verbal)
• Confident, proactive and target driven individual
• Numerate with a good eye for detail
• Strong negotiation skills
• Ability to work effectively within a team environment and support other areas when needed

Hours:

• Monday to Friday 9am – 5pm (this will include both office and home working due to current situation regarding COVID)

Salary and benefits:

• £25,000
• Pension – statutory
• 21 days annual leave + bank holidays
• On-site parking