Outbound Customer Service Team Advisor

Job Title: Outbound Customer Service Team Advisor
Contract Type:
Location: Market Harborough, Leicestershire
  • £9.52 per hour
  • Contact Name: Jodie Clements
    Job Published:
    REF: BBBH4542

    Job description:

    Vanilla Recruitment

    We are seeking a full-time outbound customer service advisor to work for a period of 8 weeks to assist our client, a digital business specialising in online lead generation. To be successful in this role you will need to be a confident individual with strong customer service and administration skills.


    Duties and responsibilities:

    • Handle inbound and outbound calls to members of the public who have enquired via our websites
    • Confirm and check the accuracy of customer data in relation to the job requirements
    • Proactively resolve customer queries ensuring the best outcome for the customer and company
    • Keep up to date with developments to our websites, products and services
    • And occasionally assist our registered traders in the use of our services


    Skills and experience required:

    • Ability to communication and listen effectively
    • Friendly and confident telephone manner
    • Ability to work as an individual whilst contributing to the overall success of the team
    • IT literate with a keen eye for detail and accurate data entry
    • Excellent customer service skills.
    • Excellent written and verbal skills.
    • Computer literacy


    Hours of work:

    • Mon 12pm – 8pm (home working)
    • Tues 9am – 5pm (office working)
    • Weds 12pm – 8pm (home working)
    • Thurs 9am – 5pm (office working)
    • Fri / Sat – no shift
    • Sun 9am – 5pm (home working)


    Salary and benefits:

    • Salary is £9.52 per hour
    • Hybrid working
    • Free parking

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