Customer Service Advisors
Job Title: | Customer Service Advisors |
Contract Type: | |
Location: | Market Harborough, Leicestershire |
Industry: | |
Salary: | |
Contact Name: | Jodie Clements |
Job Published: | |
REF: | BBBH4988 |
Job description:
Vanilla Recruitment
We are seeking x2 full time Customer Service Advisors to work for a period of 10-12 weeks to assist our client, a digital business specialising in online lead generation. To be successful in this role you will need to be a confident individual with strong customer service and administration skills.
Duties and responsibilities:
- Handle inbound and outbound calls to members of the public who have enquired via our websites
- Confirm and check the accuracy of customer data in relation to the job requirements
- Proactively resolve customer queries ensuring the best outcome for the customer and company
- Keep up to date with developments to our websites, products and services
- And occasionally assist our registered traders in the use of our services
Skills and experience required:
- Ability to communication and listen effectively
- Friendly and confident telephone manner
- Ability to work as an individual whilst contributing to the overall success of the team
- IT literate with a keen eye for detail and accurate data entry
- Excellent customer service skills.
- Excellent written and verbal skills.
- Computer literacy
Hours of work:
- Monday to Friday 9am – 5pm
Salary and benefits:
- £9.52 per hour
- Hybrid working
- Free parking