Office Administrator

We are currently recruiting for an Office Administrator on a temporary to permanent basis on behalf of our local client, an industrial solutions organisation.

This is a varied role, providing additional support to two busy teams dealing with the sale, rental and service side of the business around the UK.

The business is striving for continuous improvement in their working methods, looking to become more efficient and process led. The ideal candidate will have the ability to identify areas for improvement and contribute to ongoing system changes.

Duties and responsibilities:

• Speaking with customers via phone and email with progress updates
• Answering incoming calls regarding updates and customer enquiries
• Giving input to an ongoing review of admin processes, methods of working and process mapping
• Taking details of vehicle defects, discussing geographic locations and expected times to attend
• Liaising with external organisations and suppliers
• Updating internal computer systems and storing digital records
• Sending customer invoices by email
• Scanning engineer paperwork and filing details within digital folders
• Greeting visitors to the site
• Creating paper-based records and folders
• Updating Excel spreadsheets

 Skills and experience required:

• Previous administration experience
• Engineering industry experience would be ideal, however not essential
• Accuracy and attention to detail
• Confident communication skills, both verbal and written
• Experienced in MS Word, Excel and Outlook
• Calm and professional approach.
• Ability to prioritise workload
• Customer focused approach

Working hours:

• Monday to Friday 8.30am – 5.00pm
• 37.5 hour working week

Salary:

• Up to £11.00ph