Customer Service Advisor
| Job Title: | Customer Service Advisor |
| Contract Type: | |
| Location: | Market Harborough, Leicestershire |
| Industry: | |
| Salary: | |
| Contact Name: | Jaimi Rainford |
| Job Published: | |
| REF: | BBBH6338 |
Job description:
Our client based in Market Harborough are currently recruiting for a Customer Service Advisor on a full-time basis. If you enjoy being part of a friendly team working within a dynamic office environment we would love to hear from you.
Salary and benefits:
- Up to £25,000
- Monday to Friday 9.00am – 5.00pm with 1 hour for lunch (includes 30 minutes paid for lunch)
- 37.5 hours per week
- Office based
- Free parking
Duties and responsibilities:
- Managing an existing client base
- Building relationships with key accounts
- Placing order via phone and email
- Dealing with any queries
- Arranging deliveries and organising returns
- Inputting data and updating the CRM system
- All other administrative support as required
Skills and experience required:
- Previous office experience within a customer service or administration position is ideal but not essential
- Good levels of communication and listening skills
- Highly organised with the ability to multitask
- Willing to learn and use own initiative
- Someone that is a self-starter, supportive and enjoys working within a friendly team environment
- IT literate with strong understanding of MS Office applications, particularly Excel (VLOOKUP’s, pivot tables)
