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Client Journey

The recruitment journey from beginning to new start...

We are proud to be an independent recruitment agency because it gives us the flexibility to form a true partnership with you. Across our 5 niche recruitment specialisms, our unified team are committed to getting you the results you need. We are experts in matching the right candidates with the right businesses.

Recruiting with us is simple and painless...

We will work hard to understand your culture, needs and requirements, and we will only send you candidates details if we see a real fit being possible.

Why Vanilla?...

Our people are at the centre of Vanilla’s values and it’s their passion to ‘get it right’ that gives us our unique recruitment service, our excellent customer retention rates, and our fantastic repeat business levels from both clients and candidates.

We invest our time getting to know you, your business, your goals, your environment and culture. This means we can find people we believe are a true match for you. And although we are a growing business, 71% of our team have been with us for over 3 years (57% over 6 years), meaning you won’t need to start from scratch briefing us about your business each time you recruit with us.

Vanilla Guarantee...

Taking on a new team member is a big deal. In a lot of cases your business is only as good as the people you employ. With this in mind, you have the Vanilla Guarantee to safeguard you with finding the right people for your business.

If you employ one of our candidates and during their first 3 months you don’t think they’re right for your business, or they leave because the role wasn’t right for them, we have a rebate system in place to provide you with a financial safety net (subject to our terms of business*).

Client Resources...

Our service goes beyond just matching candidates to your job roles. From getting to know your business and what you’re looking for, we will also support you through the entire recruitment process. We can assist in creating your job adverts and helping you with interview questions, whilst managing all the details of the recruitment journey – we’ll be there for you every step of the way. Click here for useful information and documents

Finding your business the best possible candidates in the employment market


*Contact us for full details of our terms of business