Technical Administrator

Job Title: Technical Administrator
Contract Type:
Location: Kibworth, Leicestershire
Industry:
Salary:
  • £13.83 per hour
  • Contact Name: Jodie Clements
    Job Published:
    REF: BBBH7392

    Job description:

    Our client based in Kibworth, a growing professional services business are currently recruiting for a Technical Administrator to join their friendly team.

    Reporting to the Technical Administration Manager, you will be responsible for managing incoming queries and providing full administrative support ensuring a positive result for both the clients and the company.

    This is initially temporary position for up to 3 months with the potential to lead to a longer-term opportunity for the right candidate.

     

    What you can expect:

    • £13.83 per hour
    • Working hours 36.5 hours per week, Monday to Thursday 9.00am – 5.30pm and Fridays 9.00am – 4.30pm
    • Dress down and pastry Fridays
    • Free parking

     

    Duties and Responsibilities:

    • Acting as the first point of contact (via telephone, email, and letter) for all clients
    • Providing full technical administration support to the Residential Team
    • Working flexibly within a wider administrative and technical administrative team to provide general clerical support
    • Managing all incoming queries and requests appropriately
    • Cleansing data and creating reports
    • Updating client information on the CRM portals
    • Notifying, organising, and managing the End of Defects process with clients, colleagues and third parties
    • Liaising with relevant project leads to obtain required information
    • Creating trackers and updating key logs and planners on Excel
    • Checking information and documentation provided to ensure accuracy and consistency
    • Being a key point of contact for queries and taking lead on the residential defects process

     

    Skills and experience required:

    • Previous administrative background preferred
    • Excellent organisational skills and a proactive attitude
    • High standard of client service
    • Attention to detail and a methodical approach
    • Ability to prioritise and meet deadlines
    • Strong written and verbal communication skills
    • Friendly, positive and professional
    • Confident using MS Office with a particular focus on Excel

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