Operations Executive

We’re looking for experienced travel professionals to work with our client, an independently owned leading operator of special interest holidays, with a proud history as a pioneer in their industry.

This role will be office based.

Duties and responsibilities:

• Liaison with internal departments to ensure the successful deliver of group tours
• Setting up of tours on in-house system
• Booking of group component parts i.e., hotels, transportation, tour managers, excursions
• Liaison with suppliers and reservations team on group figures and special requirements
• Prepare Tour documentation for clients, suppliers and tour managers
• Liaison with customer services to update on changes
• Participate on the out-of-hours call rota for emergencies
• Completion of supplier visits
• Update costing sheets to ensure the Operations Manager and Financial Controller to ensure budgets and profits are able to be monitored and achieved
• Occasional presence on tours may be required

Skills and experience required:

• Experience of working within the travel industry desirable
• Excellent negotiation and problem-solving skills
• Experience of working with overseas suppliers desirable
• Strong communication skills (written & verbal)
• Previous experience of working with an administrative role where strong organisational, planning and time management has been key
• Strong IT skills, particularly MS Office
• Progressive, ambitious and forward-thinking approach

Hours of work:

• Monday to Friday 9.00am – 5.30pm (1-hour lunch)

Salary and benefits:

• £22,000 – £24,000
• 20 days annual holiday + 8 bank holidays (after 5 years increases by 1 day per year to a maximum of 25 days)
• On-site car parking