Reception / Administrator

A leading accountancy business in Leicester are seeking a skilled and dedicated receptionist/administrator to join their friendly team.

As the first point of contact for clients, the successful candidate will play a crucial role in maintaining high standards of customer service and professionalism. The ideal candidate will have excellent communication and organisational skills, be able to multitask effectively, and thrive in a fast-paced environment.

As an integral part of our team, you will also provide administrative support to accountants and other staff members. This is a great opportunity for someone who is looking for a challenging and rewarding role within a dynamic and growing organisation.

Salary and benefits:

• Up to £25,000
• Productivity bonus scheme
• 20 days + bank holidays + additional 4 days over Christmas
• Modern working environment
• Pension scheme and life assurance
• Team building events and seasonal celebrations
• Office-based
• 38.5 hours per week; 8.30am – 5.15pm Monday – Thursday, 8.30am – 5.00pm Friday

Duties and responsibilities:

• Answering and forwarding incoming telephone calls, taking messages when needed
• Meeting and greeting clients and arranging any required refreshments
• Managing meeting room bookings, including advance preparation and subsequent tidying
• Ensuring the reception area is organised and tidy at all times
• Ordering stationery and other supplies
• Coordinating health and safety checks and fire alarm tests
• Entering data onto spreadsheets and keeping internal systems updated with accurate information
• Carrying out a wide range of administrative duties, including (but not limited to) document creation, correspondence, filing, archiving and booking training

Skills and experience required:

• Extensive prior experience in a similar role comprising of both reception and administration duties, ideally within a professional services environment
• IT proficient, with excellent knowledge of MS Office
• Excellent communication skills, both verbally and in writing
• Self-motivated and able to work independently with initiative and a proactive approach
• Enjoys working as part of a collaborative team
• Strong attention to detail, with good organisational and prioritisation skills