Operations Manager

We have an exciting opportunity available for a driven Project Manager to join the friendly team at a leading creative business in Kettering.

An ideal candidate will be a born leader with previous managerial experience overseeing operations. You’ll be an expert communicator with a strong ability to collaborate across a wide range of departments. Ultimately, you’re driven by the desire to lead a team to maximum productivity and efficiency.

Salary and benefits:

• £25,000 – £35,000
• 25 days annual leave (+ bank holidays)
• Free parking
• Monday to Friday, 9.00am – 5.00pm

As Operations Manager your duties and responsibilities will be:

• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
• Recruit, on-board and train high-performing employees to maintain market share and achieve business plan objectives
• Maintain timelines to ensure tasks are accomplished on time
• Develop, implement, and maintain budgetary and resource allocation plans
• Enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve client conflicts efficiently and to the mutual benefit of all those involved

We are looking for an Operations Manager with the following skills and experience:

• Proven experience in a managerial role
• Strong decision-making capabilities
• Above-average communication, collaboration, and delegation skills
• Ability to motivate, lead and hold employees to account
• Have a strong working knowledge of operational procedures
• A degree in business management or a related field
• Previous performance evaluation experience
• Working knowledge of human resources processes