Research Operations Manager / Project Manager – Hybrid

An established and growing business is looking for a Research Operations Manager / Project Manager to improve the efficiency and performance of the research and insights agency.

Salary and benefits:

Along with a competitive salary, you will also receive 25 days holiday, 8x death in service, free onsite parking, a flexible benefits package including private medical or dental, and 6-monthly appraisals.

This is a hybrid working role with a minimum 2 days per week onsite at the Nottinghamshire Head Office.

As Research Operations Manager / Project Manager, your responsibilities will include:

• Working to deliver the Insight Team strategy in collaboration with the team leaders
• Responsible for the commercial reporting and efficiency of the Insight team as a whole
• Supporting in the development of business with new and existing clients with proposal preparation and estimates
• Helping to standardise costs, ways of working and timelines to make the team more efficient and effective
• Reviewing processes, platforms and technology with a continuous improvement approach
• Quality control for all projects and output of Insights work
• Managing supplier relationships and performance
• Supporting in identifying recruitment needs and opportunities
• Responsible for the effectiveness of the Insights team and team efficiencies, looking at ways to streamline and improve processes and workflows
• Benchmarking industry trends – technology advances, tools with the view to investing in new equipment to ensure Linney is at the forefront of research

We are looking for an Operations Manager / Project who has the following skills and experience:

• Extensive experience in the operational management or project management of a Research and Insights business unit within an agency environment
• Highly organised
• Excellent presentation skills and the ability to report to a senior leadership team
• Strong commercial acumen with understanding of agency models, cost models and pricing strategies
• A continuous improvement mindset
• Evidence of implementing change programs and new processes