Customer Service Advisors

We are seeking x2 full time Customer Service Advisors to work for a period of 10-12 weeks to assist our client, a digital business specialising in online lead generation. To be successful in this role you will need to be a confident individual with strong customer service and administration skills.

Duties and responsibilities:

• Handle inbound and outbound calls to members of the public who have enquired via our websites
• Confirm and check the accuracy of customer data in relation to the job requirements
• Proactively resolve customer queries ensuring the best outcome for the customer and company
• Keep up to date with developments to our websites, products and services
• And occasionally assist our registered traders in the use of our services

Skills and experience required:

• Ability to communication and listen effectively
• Friendly and confident telephone manner
• Ability to work as an individual whilst contributing to the overall success of the team
• IT literate with a keen eye for detail and accurate data entry
• Excellent customer service skills.
• Excellent written and verbal skills.
• Computer literacy

Hours of work:

• Monday to Friday 9am – 5pm

Salary and benefits:

• £9.52 per hour
• Hybrid working
• Free parking