Account Manager – 12 Month FTC

We’re looking for an inventive and enterprising Account Manager to join a world class, multichannel marketing services business on a 12 month fixed term maternity contract, known for their innovative work on behalf of a wide variety of high-profile international brands.

Based at the Headquarters of a major client in West London, the successful applicant will ensure all new creative briefs for influencer gifting are delivered successfully. Using your natural ability to understand a variety of creative, packaging, and print (manufacturing) requirements, you will be collaborating with the client stakeholders to maximise their ideas within budgetary constraints.

This is a truly varied role and as the key contact responsible for end-to-end project delivery, candidates must demonstrate outstanding commercial, creative and technical acumen, alongside excellent communication skills.

Hours of work and benefits:

• Monday to Friday, 8:30am – 5:30pm
• Hybrid pattern; 3 days on-site, 2 days working remotely each week
• Excellent benefits scheme including a range of employee wellbeing initiatives

As an Account Manager, you’ll have the following duties and responsibilities:

• Working closely with the client to understand their vision or required end-results are for each brief
• Looking ahead to pre-empt forthcoming NPD or event launches and potential projects
• Attending all Brand meetings and briefings onsite as key-account-contact and escalation point for any IB, AYG or send-out requirements
• Coordinating and delivering projects from initial brief and concepts through to completion, within agreed budgets, and to pre-determined deadlines – always to the highest standard
• Understanding how the Creative and production studio team work to accommodate the projects’ urgency and requirements through the processes, to optimise internal efficiencies
• Assessing feasibility for print production through techniques, materials and sustainable options
• Managing conflicts between project time, cost and quality challenges
• Taking responsibility for the financial health of your projects
• Continuously considering ways to improve the client relationship, analyse and improve the current ways of working, processes and QBR reviews, and best practice implementations

We’re looking for an Account Manager with the following skills and experience:

• Extensive experience of carrying out an Account Management or similar role involving the coordination of gifting projects, ideally for major brands and / or retailers
• Good understanding of print production and packaging processes
• Strong project management skills, with examples of having successfully delivered a range of creative projects which generated excellent client feedback
• IT proficient, with advanced knowledge of MS Office, especially Excel
• Experience of working effectively with people – particularly in terms of briefing, estimating and efficiently managing internal studio and production resources
• Demonstrates a natural ability to direct and lead others to ensure end-to-end project delivery
• Excellent organisational skills, with a strong attention to detail and the ability to manage multiple projects
• Appreciates the value and importance of working collaboratively with teams across the business
• Outstanding communication skills, both verbally and when putting together written correspondence, reports and presentations