Account Manager – POS

A dynamic and creative local retail design consultancy is looking for a driven Account Manager who thrives on delivering standout visual experiences for stores and brands.

This role offers the chance to work at the heart of a visionary client services team, where you’ll nurture partnerships across major accounts, offering strategic insight and building trust that leads to continued success and growth.
 

• £35,000 – £50,000
• Annual bonus
• Monday to Friday, 8:00am – 5:00pm (flexibility available for specific working hours)
• Hybrid working pattern (3 or 4 days on-site, 1 or 2 days WFH)

Duties & Responsibilities

• Client Champion – Be the go-to contact for key accounts, owning project delivery, profitability, and client satisfaction
• Strategic Leadership – Drive commercial success through smart communication, competitor insight, and relationship management
• Project Maestro – Lead projects from brief to delivery, managing timelines, budgets, and creative briefs with precision
• Process Pro – Oversee every detail from CPAs to supplier orders, ensuring seamless execution and top-quality results
• Retail & Supplier Liaison – Build strong partnerships with retailers and suppliers to keep projects moving and clients happy
• Trusted Business Support – Work closely with Directors, contributing to wider business goals and strategic initiatives

Skills & Experience Required

• Extensive experience in a similar Account Management role within a POS / retail design business
• Prior involvement in cardboard, acrylic, and print POS projects for major brands
• Thorough, in-depth knowledge of the retail design sector, with an up-to-date awareness of trends and industry developments
• Sound understanding of the design and manufacturing processes
• Skilled at carrying a project through its critical path, reliably meeting deadlines
• Excellent at building long-lasting client relationships
• Self-motivated, with a “can-do” approach to any challenge, and a commitment to finding solutions
• Takes a consistently positive, proactive and helpful approach