Internal Sales Executive

We’re currently recruiting on behalf of a successful and growing business in Shepshed that is looking to add an Internal Sales Executive to its friendly and supportive sales team. The vacancy offers a varied role combining customer service, account management and sales administration, making it an excellent opportunity for someone who enjoys building relationships and helping customers find the right solutions.
 

• £28,000 – £30,000 per annum
• Monday to Friday, 9am – 5:30pm
• Office-based role in Shepshed, near Loughborough
• 23 days annual leave plus Bank Holidays
• Employee discount & benefits scheme
• Free on-site parking

Duties and responsibilities:

• Handling inbound sales enquiries, identifying customer requirements and converting opportunities into sales
• Managing customer enquiries via telephone, email and the shared sales inbox
• Preparing, issuing and following up quotations to maximise sales opportunities
• Making outbound calls to existing and prospective customers to build relationships, develop accounts and promote products and offers
• Processing customer orders accurately and efficiently, ensuring a smooth customer journey
• Maintaining accurate customer records and activity using the company CRM system
• Collaborating with colleagues across the business

Required skills and experience:

• Previous experience in an Internal Sales Executive, account management or customer-focused sales role
• Proven track record of making outbound sales calls and developing customer relationships
• Excellent verbal and written communication skills
• Strong customer service skills with a positive and solution-focused approach
• Good IT skills, including Microsoft Office and Outlook
• Experience using a CRM system would be advantageous
• Well-organised with the ability to manage multiple priorities, identify sales opportunities and work effectively as part of a team