Office & Operations Executive

We’re delighted to be recruiting an Office & Accounts Executive vacancy (Temporary to permanent) on behalf of a well-established and rapidly growing business. This is an excellent opportunity to join an innovative organisation as an Office & Accounts Executive. You will play a key role in supporting daily operations, delivering outstanding customer service and helping to ensure the smooth running of office and order processing functions within a friendly and collaborative team environment.
 

• £28,000 – £30,000 per annum – Temp to Perm
• Full-time, office-based position
• Monday to Friday 9am-5pm (35 hours per week)
• 20 days annual leave plus Bank Holidays
• Opportunity to join a growing and successful sustainable business
• Supportive team environment with opportunities to contribute ideas and process improvements

Duties and responsibilities

• Process customer orders accurately and efficiently, ensuring all information is recorded correctly

• Act as a key point of contact for customer enquiries, resolving issues professionally and promptly

• Liaise with logistics providers to coordinate deliveries, obtain quotations and resolve transport-related queries

• Maintain accurate customer records and ensure internal systems are updated with relevant information

• Support stock planning activities by working closely with the Operations Manager

• Assist with accounts administration and vendor payment processes as required

• Contribute to operational improvements and support the company’s commitment to sustainable business practices

Required skills and experience

• Previous experience in an Office & Accounts Executive, office administration, customer service or similar administrative role

• Excellent organisational skills with strong attention to detail

• Proven ability to manage multiple tasks and prioritise workload effectively

• Strong communication skills with a customer-focused approach

• Experience working within a busy and fast-paced environment

• Good problem-solving skills and the ability to adapt to changing priorities

• Experience using CRM, order management or business systems would be advantageous