Appointment Bookers / Administrators

We’re proud to be recruiting Appointment Bookers / Administrators for a local client in Market Harborough to join them throughout a busy period and provide temporary cover for approximately 3 months.

Candidates MUST be available to start on Monday 9^th May 2022.

Duties and responsibilities:

• To answer the telephone promptly and deal with enquiries in a helpful and courteous manner
• Booking, cancelling, amending patients’ appointments using the clinical software
• To maintain a good rapport / relationship between internal and external customers
• Being aware of the need to maintain confidentiality at all times regarding patients and staff
• Any other ad-hoc administrative duties as required

Skills and experience required:

• A background in customer service or administration
• Ability to communicate confidently and effectively
• Excellent organisational abilities
• IT skills and self-sufficiency using a range of software, able to help others
• Confident with all Microsoft software packages
• Ability to work on own initiative and as part of a team
• Keen eye for detail and able to multi-task proficiently

Hours of work:

• Full-time hours Monday to Friday between 8am and 6pm
• 8am start is essential
• Flexible to work between 37.5 – 45 hours

Salary and benefits:

• £10.12 per hour