Senior Account Manager

We’re looking for an inventive and enterprising Senior Account Manager to join a world class, multichannel marketing services business, known for their innovative work on behalf of a wide variety of high-profile international brands.

Based at the Headquarters of a major client in West London, the successful applicant will ensure all new creative briefs for influencer gifting are delivered successfully. Using your natural ability to understand a variety of creative, packaging, and print (manufacturing) requirements, you will be collaborating with the client stakeholders to maximise their ideas within budgetary constraints.

This is a truly varied role and as the key contact responsible for end-to-end project delivery, candidates must demonstrate outstanding commercial, creative and technical acumen, alongside excellent communication skills.

Hours of work:

• Monday to Friday, 8:30am – 5:30pm
• Hybrid pattern; 3 days on-site, 2 days working remotely each week

Benefits:

• Excellent benefits scheme including a range of employee wellbeing initiatives

As Senior Account Manager, you’ll have the following duties and responsibilities:

• Working closely with the client to understand their vision or required end-results are for each brief
• Looking ahead to pre-empt forthcoming NPD or event launches and potential projects
• Attending all Brand meetings and briefings onsite as key-account-contact and escalation point for any IB, AYG or send-out requirements
• Coordinating and delivering projects from initial brief and concepts through to completion, within agreed budgets, and to pre-determined deadlines – always to the highest standard
• Understanding how the Creative and production studio team work to accommodate the projects’ urgency and requirements through the processes, to optimise internal efficiencies
• Assessing feasibility for print production through techniques, materials and sustainable options
• Managing conflicts between project time, cost and quality challenges
• Taking responsibility for the financial health of your projects
• Continuously considering ways to improve the client relationship, analyse and improve the current ways of working, processes and QBR reviews, and best practice implementations

We’re looking for a Senior Account Manager with the following skills and experience:

• Extensive experience of carrying out an Account Management or similar role involving the coordination of gifting projects, ideally for major brands and / or retailers
• Good understanding of print production and packaging processes
• Strong project management skills, with examples of having successfully delivered a range of creative projects which generated excellent client feedback
• IT proficient, with advanced knowledge of MS Office, especially Excel
• Experience of working effectively with people – particularly in terms of briefing, estimating and efficiently managing internal studio and production resources
• Demonstrates a natural ability to direct and lead others to ensure end-to-end project delivery
• Excellent organisational skills, with a strong attention to detail and the ability to manage multiple projects
• Appreciates the value and importance of working collaboratively with teams across the business
• Able to adapt to a fast-moving business environment, with a positive approach to change
• Excellent trouble-shooting and problem-solving skill set
• Outstanding communication skills, both verbally and when putting together written correspondence, reports and presentations